HOW TO PURCHASE?
You can select the product on the website and add it to the shopping cart. By clicking the shopping cart icon, you will be directed to the payment page for check out. Shipping and contact details will be required at check out.
The prices listed on our website are in Hong Kong Dollar and we do not accept any other currencies. We only accept online credit card payment with Visa, Mastercard and American Express from customers worldwide, and international transaction fees may apply to some individual cards for overseas transactions. For further details please contact your card issuer.
HOW WILL ORDERS BE DELIVERED?
Your order will be shipped by local delivery. GHSPSA operates on a voluntary basis so apologies that we are unable to offer self pick-up due to limitation in resources.
WHAT COUNTRIES DO YOU SHIP TO?
We only ship within Hong Kong.
WHERE DO YOU SHIP FROM?
All of our products are shipped from Hong Kong.
WHAT ARE THE SHIPPING FEES AND TIME?
Any necessary shipping fees (if apply) will be automatically added to your order and charged at check out. The minimum shipping fees are HK$40. Shipping fees are non-refundable. We follow a pre-order model, please refer to the product page for the estimated delivery time. You will receive an email with a delivery tracking number when the order is dispatched.
HOW DO I EDIT OR CANCEL MY ORDERS?
To edit or cancel your order after payment, please email email@example.com with your order number as soon as possible. No changes can be made once the order has been dispatched.
WHAT IS YOUR RETURN AND REFUND POLICY?
Refunds can only be arranged at the discretion of GHSPSA within 24 hours of the transaction, if orders are not yet dispatched, and administrative fees will apply. Please email us at: firstname.lastname@example.org to apply for a refund.
All products are non-returnable and return for refund is not accepted. Please examine the products immediately for any damages and whether the contents match what you ordered. In any case, notification of any irregularities to us must be made on the same day of receipt of the merchandise.
For any inquiry or assistance, please email us at: email@example.com. We will do our best to reply in three days.